I received this as a gift and it was awesome! I used it regularly for about...

I received this as a gift and it was awesome! I used it regularly for about 18 months, and it gave me fantastic results. Suddenly the jade, massaging side of the device would not heat up and eventually stopped working. The cleansing side still worked, so while I was bummed about the massaging side, I was happy I could still wash my face. Suddenly, the neck broke and everything stopped working. It doesn’t seem to be a sturdy design and the massaging side must’ve overheated. I’m really disappointed.